# Important Notes

This Page includes some Important Notes / Known Issues and their solutions with the script

## 500 Error when visiting your Website

If you see a 500 Server Error when you visit your website for the first time (after uploading contents of `upload.zip` to your public directory), It probably means that the OpenSSL extension is not enabled on your server.

Make sure to enable the OpenSSL extension as-well as check that all other requirements match (as described in Installation)

If you still have issues, Please contact us at Our Support Desk

## Tool Titles & Descriptions don’t change after saving in Settings

If you try to edit the Tool Titles & Descriptions in the Web Tools Settings section of the admin panel but you can’t see them changing on the main website, It is because you have the option `Translate Tool Titles & Descriptions` in `Language Settings` turned on.

If `Language Settings > Translate Tool Titles & Descriptions` is turned on, then the titles and descriptions from the multi-lingual translation files will be used instead of the settings. The Multi-lingual translation files are inside the `lang` directory of the script files.

Check Translation for more information.